Shipping policy

Orders are processed within 1–2 business days. You will receive a confirmation email once your order has been shipped.

Standard Delivery (2–5 working days): R40

We deliver across South Africa only.

Once your order is shipped, you’ll receive a tracking number via email or SMS so you can follow your delivery status.

While we always aim for quick delivery, please allow extra time during busy seasons or public holidays.

If you experience any issues with your delivery, please contact us at sales@petchoww.co.za within 7 days of your expected delivery date.